Last updated: November 2025

Runan GmbH (“Runan”, “we”, “us”) is committed to protecting your personal data.
This policy explains what we collect, why we collect it, and how it is used when you visit or interact with runancaviar.com.

1. Personal Data We Collect

a) Information you provide

When you:
• place an order
• create an account
• contact us
• subscribe to updates

we may collect your name, email, address, payment details, phone number, and order information.
This is used to process your purchase, deliver your order, and support your experience.

b) Usage data

When you browse the site, we automatically collect:
• IP address
• device and browser type
• pages visited
• time spent on the site
• general location (via IP)

We use this to improve site performance, prevent fraud, and understand how visitors use our store.

c) Cookies

We use cookies to:
• remember your preferences
• enable checkout
• keep your account logged in
• run analytics
• support basic shop functionality (powered by Shopify)

You can disable cookies in your browser settings, but some features may not work.

2. Media and Content

If you upload images or files, avoid including embedded location data.
Visitors to the website may be able to extract this information.

3. Embedded Content

Our site may include embedded content (such as videos or product integrations).
Embedded content from other websites behaves exactly as if you visited those websites directly and may collect data according to their own privacy policies.

4. How We Use Your Data

We use your personal information to:
• process payments and fulfill orders
• communicate with you
• provide customer support
• maintain the safety of the site
• improve our services
• comply with legal obligations

We do not sell your personal information.

5. Sharing Your Information

We may share information with trusted service providers such as:
• Shopify (our online store platform)
• payment processors
• shipping partners
• IT and security providers

These partners only access data required to perform their services.

6. Data Retention

We retain personal data only as long as necessary to operate our store, comply with regulations, or resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:
• access your personal data
• request correction or deletion
• restrict or object to processing
• request a copy of your data
• withdraw consent
• lodge a complaint with a data authority

To exercise your rights, contact us at: info@runancaviar.com

8. Children

Our services are not intended for minors, and we do not knowingly collect personal data from children.

9. Contact

For questions about this policy or your data:

Runan GmbH
Pappelallee 78/79
10437 Berlin, Germany
Email: info@runancaviar.com